1. The advertised rate is for the apartment only. Additional charges may apply.
2. Payment is due at check-in.
3. An ID card is required at the time of check-in.
4. The check-out time is 12.00 noon and the check-in time is 1.00 pm, all East African Standard Time or local time. For possible check-in or check-out outside these hours, check with the managers. Check-in and check-out outside the formal times is at the full discretion of the managers unless the apartment is fully paid for.
5. No live animals or pets are permitted.
6. No parties or loud meetings are permitted.
7. No hazardous, combustible, illegal or otherwise objectionable material is permitted.
8. The laundry room operates from 8.00 am to 8.00 pm, East African Standard Time or local time. Outside those hours, it has no power.
9. Guests are particularly requested to lock their apartment when going out or going to bed.
10. For the convenience of guests, electronic safety lockers are provided. Please make use of them. Management is not responsible for any items.
11. All our guests receive a gate remote controller and a main door key/security code. Guests are requested to open for themselves and for their visitors.
12. Guests are responsible for any damage caused by them or by their visitors. This does not include normal wear and tear.
13. Using photographs or videos taken on our premises for public or commercial purposes is not permitted.
14. Guests are required to conduct themselves in a respectable manner at all times. The managers can ban a guest from any area at anytime and without giving specific reasons for inappropriate behavior.